Qualifications
Head of Content Design and Localisation at Trusted Shops, operating across 15 European markets
AI Ambassador for Product and Technology driving AI adoption across product teams
Speaker at LocWorld and Button on localization, content design, and AI-driven UX
Education
Hogeschool Inholland / Inholland University of Applied Sciences
Expertise
Localization
UX content design
Multilingual content strategy
AI content infrastructure
Transcreation
Globalization
Claudia Francesca Mueller is Head of Content Design and Localisation at Trusted Shops, where she leads an international content and localization team across 15 European markets. A hybrid of content design and localization, she specializes in building AI-powered content infrastructure, turning multilingual content from a cost centre into a strategic asset and cutting localization cycle time by around 80%. She is a frequent speaker on content design, localization, and AI-driven UX workflows.
Experience
Head of UX Content and Localisation at Trusted Shops
Oct 2024 — Present · 1 yr 9 mos
Principal/Senior Language Strategist at Trusted Shops
Feb 2021 — Present · 5 yrs 5 mos
Co-Founder / Content and Localisation Consultant at Mango Kollektiv
Feb 2019 to Feb 2021 · 2 yrs
International Language and Content Strategist at VPRO
Jul 2018 to Jun 2020 · 1 yr 11 mos
Recent articles and events
Qualifications
Head of Content Design and Localisation at Trusted Shops, operating across 15 European markets
AI Ambassador for Product and Technology driving AI adoption across product teams
Speaker at LocWorld and Button on localization, content design, and AI-driven UX
Education
Hogeschool Inholland / Inholland University of Applied Sciences
Expertise
Localization
UX content design
Multilingual content strategy
AI content infrastructure
Transcreation
Globalization
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